At Creating Revolutions, an employee affectionately nicknamed “Manuel Noriega” assembles the tiny components of a customer service paging device. Unlike other employees of the startup, Manuel works for hours, day in and day out, without bathroom breaks or healthcare benefits.
Meet today’s robot workforce. Manuel is a collaborative robot (or cobot) that’s helping Creating Revolutions build electronic tabletop devices for the restaurant industry. The startup didn’t always rely on a gunmetal grey robot arm to assemble its devices, which allow restaurant customers to text requests to busy wait staff. But faulty assembly was causing double-digit failure rates.