IT pilot fish’s job involves installing a business software package at companies across the U.S. — and he’s feeling more than a little like he’s out of his depth.
“I didn’t have any experience in what the software was used for, so there was lots of stress,” fish says. “The pay was great, but I always felt like I wasn’t giving the customers what they were paying for.
“At one point, my bosses wanted me to teach a class on how to use the software. I’d never taught a class before, and I had only taken that class myself six months prior when I was first hired. But it was on the list of job duties, so I couldn’t really refuse when they insisted.”