This medical practice rolls out a new system, and when it’s done everyone has the same randomly generated temporary password, reports a pilot fish on the scene.
“I sent an email to all staff, reminding them to change their password from the temporary one that was assigned by the vendor,” fish says. “I included simple, step-by-step instructions — and I ended my email with ‘Do it now, before you forget.’
“Knowing that some wouldn’t do it, I sent a follow-up a few days later, with the following modifications:
Subject: Change Your Password — YES, this means you
If you have already changed your password, thank you. You may close this now.